by ICTAdmin | May 13, 2023 | call center
In today’s digital age, customers are increasingly using multiple channels to interact with brands. This can make it difficult for businesses to keep up with their customers and provide a consistent experience across all channels. Omnichannel marketing is a...
by ICTAdmin | May 10, 2023 | CRM
Open source VoIP CRM is a type of customer relationship management (CRM) software that is free and open-source. This means that it is available for anyone to use and modify, and it is not tied to any specific vendor or platform. Open source VoIP CRM software is...
by ICTAdmin | May 10, 2023 | CRM
Open source CRM is a type of customer relationship management (CRM) software that is free and open-source. This means that it is available for anyone to use and modify, and it is not tied to any specific vendor or platform. Open source CRM software is typically more...
by ICTAdmin | May 5, 2023 | CRM
Omnichannel marketing is a strategy that integrates all of a company’s marketing channels, such as website, social media, email, and mobile, into a seamless customer experience. The goal of omnichannel marketing is to provide customers with the ability to...
by ICTAdmin | May 4, 2023 | CRM
Microsoft Dynamics CRM is a customer relationship management (CRM) software application that helps businesses manage their interactions with customers and prospects. It provides a central repository for customer data, such as contact information, account history, and...
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