WhatsApp API: A Guide to Using the WhatsApp Business API

by | May 15, 2023 | CRM

WhatsApp is one of the most popular messaging apps in the world, with over 2 billion active users. The WhatsApp Business API is a tool that allows businesses to communicate with their customers through WhatsApp. The API can be used to send and receive messages, manage...

Omnichannel Marketing

by | May 5, 2023 | CRM

Omnichannel marketing is a strategy that integrates all of a company’s marketing channels, such as website, social media, email, and mobile, into a seamless customer experience. The goal of omnichannel marketing is to provide customers with the ability to...

Dynamics CRM

by | May 4, 2023 | CRM

Microsoft Dynamics CRM is a customer relationship management (CRM) software application that helps businesses manage their interactions with customers and prospects. It provides a central repository for customer data, such as contact information, account history, and...

Open Source CRM with Telephony

by | May 3, 2023 | CRM

Customer relationship management (CRM) is a critical tool for any business that wants to succeed. CRM systems help businesses track and manage their interactions with customers, from leads to sales to support. By using a CRM system, businesses can improve their...