Pricing

The dialer is not an add-on

Every plan includes the CRM, the auto dialer, IVR, campaigns and the AI voice agent. Prices in USD; annual billing gives you two months free.

Cloud 5
For a small team getting started
$79/mo
or $790/yr, two months free
Order Cloud 5
  • +5 concurrent channels
  • +10 users
  • +$15 monthly call credit
  • +1 included number
  • +Agent, SMS and email campaigns
  • +Ticket support
Most popular
Cloud 10
For a growing sales or support team
$149/mo
or $1,490/yr, two months free
Order Cloud 10
  • +10 concurrent channels
  • +25 users
  • +$30 monthly call credit
  • +2 included numbers
  • +All campaign types and IVR studio
  • +Business-hours ticket support
Cloud 50
For a busy contact centre
$599/mo
or $5,990/yr, two months free
Order Cloud 50
  • +50 concurrent channels
  • +100 users
  • +$150 monthly call credit
  • +5 included numbers
  • +Best call rates
  • +Priority support

Need more than 50 channels, your own branding or a dedicated instance? Talk to us.

20 Agents
Start your own cloud CRM service
$1,500one-time
For providers signing up their first customers
Order 20-Agent Licence
  • +White-label: your brand, your logo, your domain
  • +Multi-tenant: resell to your own customers as an ITSP
  • +One-time licence, no monthly fee
  • +Runs on your own server, your data stays with you
  • +Full CRM plus the built-in contact center
  • +Tenant billing, rates and routes
Most popular
50 Agents
The usual choice for a growing ITSP
$2,500one-time
For providers past their first customers
Order 50-Agent Licence
  • +White-label: your brand, your logo, your domain
  • +Multi-tenant: resell to your own customers as an ITSP
  • +One-time licence, no monthly fee
  • +Runs on your own server, your data stays with you
  • +Full CRM plus the built-in contact center
  • +Tenant billing, rates and routes
100 Agents
Run ICTCRM as your main product
$4,000one-time
For an established provider at scale
Order 100-Agent Licence
  • +White-label: your brand, your logo, your domain
  • +Multi-tenant: resell to your own customers as an ITSP
  • +One-time licence, no monthly fee
  • +Runs on your own server, your data stays with you
  • +Full CRM plus the built-in contact center
  • +Tenant billing, rates and routes

Need more than 100 agents, or want us to host it for you? Talk to us.

The alternative

What you would pay elsewhere

A 25-person team with 10 people on the phone.

Monthly cost
ICTCRM Cloud 10
Zoho + JustCall
Bitrix24 + JustCall
CRM, 25 users
included
$1,250/mo
$99/mo
Dialer and agent panel
included
+$490/mo
+$490/mo
AI voice agent
$0.14/min
$0.99/min
$0.99/min
Add a user who never calls
$0
+$50/mo
+$0-49/mo
Monthly total
$149
$1,740
$589

Competitor list prices, checked August 2026. Your usage will differ.

What counts as a channel?

A channel is one simultaneous call. Users are unlimited seats in the CRM, so someone who never picks up the phone costs nothing extra.

What does the AI agent cost?

$0.14 per minute of AI conversation, billed from call credit. No separate licence, no per-agent fee.

Can I move to self-hosted later?

Yes. The Service Provider edition is the same product under your own brand and domain, multi-tenant, with a one-time licence and no monthly fee.

Who supports it?

Sold and supported through ICT Vision. Cloud plans include ticket support; higher tiers get business-hours and priority response.

Try it on your own calls first

The live demo is the real product. Bring a list, make a call, and watch it land on the timeline.