by ICTAdmin | May 15, 2023 | Uncategorized
Call centers have long been the primary channel for businesses to interact with their customers. They have become a vital part of customer service strategies and are crucial for retaining customer loyalty. However, with the rise of digital technology and the advent of...
by ICTAdmin | Mar 27, 2023 | call center
In today’s world, customer service is the backbone of any successful business. The call center is the frontline of customer service, and it is crucial to have the right tools in place to ensure customer satisfaction. One such tool is Call Center CRM software....
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