How ICTCRM will improve your business efficiency?

ICTCRM is the open-source CRM solution for your businesses which has the advanced features of CRM Systems and also integrated with the dialer to offer the combined services of both Dialer and CRM. Engage customers and increase revenue Engage your customers and create...

CRM Integration with Contact Center

ICTCRM can be integrated with contact center for real time campaign management. We can select contacts of our choice from the CRM and can start campaign any time. Thus you can manage your calls from the CRM with just one click. It is simple, reliable, powerful and...

WebRTC based Web Phone support in ICTCRM

ICTCRM Web Phone (WebRTC Agent) ICTCRM brings another amazing feature for call centers and Agents support! Web Phone. What is a WebPhone? and How does it help Agents? A Web phone is WebRTC based phone that allow agents to receive calls only using their browsers,...